A member's SwapScore is what defines their character in our community. Members are able to grow their score by exhibiting good behavior in the system. For example, members that ship games promptly, update their inventories regularly and participate in general in the community will be able to enhance their rating. For each transaction, the buyer and seller are allowed to rate each other by leaving feedback. Each feedback left consists of a rating (positive, negative, or neutral), and a short comment. These ratings that members leave for each other are used to determine how reliable other members are.